At y998, we genuinely believe that gaming should be entertaining — full stop. We have built a comprehensive set of tools and policies to help Pakistani players stay in control of their time and money, and to step back whenever they need to. Your wellbeing always comes first.
y998 is Pakistan's trusted online gaming platform, and with that comes a genuine responsibility to our players. We offer cricket betting, live dealer casino games like baccarat, Money Wheel, and hundreds of high-RTP slots — but we are equally committed to making sure those games remain a source of fun, not stress. Responsible gaming is not just a legal requirement for us; it is a core part of how y998 operates every single day.
Pakistan has a vibrant sporting culture — from the excitement of PSL cricket to international football and beyond — and y998 is proud to be part of that world. But we also know that for some players, gambling can shift from casual entertainment to something harder to manage. That is why y998 provides every registered player with a full suite of responsible gaming tools, accessible directly from their account settings at any time, without needing to contact support.
Whether you are a player in Karachi placing a bet on a PSL match, someone in Lahore enjoying a few rounds of live baccarat, or a slots enthusiast in Islamabad spinning for fun — y998 wants you to stay in control. This page explains every tool and policy we have in place, the warning signs to watch out for, and where to turn if you ever need help.
y998 is an adults-only platform. Registration is prohibited for anyone under the age of 21. Every new account is subject to mandatory age verification as part of our KYC process. No exceptions, no workarounds.
y998 enforces a strict minimum age requirement of 21 years for all players. This is not a formality — it is a commitment to protecting young people from the harms associated with gambling. When you register on y998, you are required to confirm that you are at least 21 years old, and this is verified through our Know Your Customer (KYC) process, which requires a valid Pakistani CNIC or equivalent government-issued identification.
If our team suspects that an account is being operated by or on behalf of a minor, that account will be suspended immediately pending investigation. Any deposits made by an underage player will be returned, and winnings will be void. We also encourage parents and guardians in Pakistan to use parental control software on shared devices to prevent minors from accessing online gaming platforms.
If you know of a minor using y998, report it immediately by contacting our support team at [email protected]. We treat every such report with urgent priority.
Six practical tools built into your y998 account — available 24/7, no support call required
Set a maximum amount you can deposit into your y998 account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Reductions take effect immediately; increases require a 24-hour cooling period.
Define the maximum net loss you are comfortable with over a set period. When your net losses reach the threshold you have chosen, y998 will automatically restrict further gameplay for the remainder of that period. A vital safety net for budget-conscious players.
Set a maximum session duration and y998 will display a reminder when you are approaching your chosen time limit. Once the limit is reached, you will be automatically logged out. This helps prevent the kind of extended play sessions that can lead to poor decisions.
If you feel like you need a short break, activate a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period your account remains open but you cannot log in, place bets, or make deposits. No promotional emails will be sent during this time.
For a more serious break, y998 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your account is fully locked and cannot be reopened for the duration. y998 will also suppress all marketing during a self-exclusion. This is our most powerful responsible gaming tool.
Enable periodic on-screen alerts that show you exactly how long you have been playing and your net win/loss for that session. These reality check pop-ups appear at intervals you choose — every 30, 60, or 90 minutes — and give you the option to continue or end your session immediately.
All responsible gaming tools are self-service — no waiting, no phone calls needed
Visit y998.pro and sign in using your registered username and password. All responsible gaming tools are available to verified account holders only. If you have not yet completed KYC verification, do so first — it only takes a few minutes.
Click your profile icon in the top-right corner and select "Account Settings" from the dropdown menu. From the settings panel, locate the "Responsible Gaming" tab in the left-hand navigation.
Select from deposit limits, loss limits, session time limits, cooling-off periods, self-exclusion, or reality check alerts. Each tool has a clear description and a simple configuration interface. You can activate multiple tools simultaneously.
Enter your chosen limit values or select your preferred duration from the available options. Confirm your selection and the tool activates immediately. You will receive a confirmation to your registered email address.
If you are having difficulty activating any tool, or if you need to request self-exclusion urgently, contact y998 support at any time. Our team is available 24/7 in both English and Urdu and can activate responsible gaming restrictions on your behalf immediately.
Important: Reductions to limits and activations of cooling-off or self-exclusion periods always take effect immediately. Requests to increase limits or lift restrictions are subject to a mandatory 24-hour reflection period before they take effect — this is intentional, and it is for your protection.
Recognising the early signs is the first step — it is not a weakness to notice them
Problem gambling can affect anyone — in Karachi, Lahore, Faisalabad, or anywhere else in Pakistan. It often develops gradually. The following warning signs are worth paying attention to, whether you are noticing them in yourself or someone you care about.
Spending more money on gambling than you originally planned, and finding it hard to stop even when you want to.
Gambling to recover losses ("chasing losses") rather than for entertainment — believing the next bet will win it all back.
Neglecting work, studies, family responsibilities, or social activities in Karachi or elsewhere because of time spent gambling.
Borrowing money, selling possessions, or using funds set aside for bills, rent, or groceries to fund gambling activity.
Feeling anxious, irritable, or restless when you are not gambling, or when you try to reduce or stop your gambling.
Lying to family members or friends about the amount of time or money you spend on gambling platforms like y998.
Using gambling as a way to escape from stress, depression, anxiety, or problems at home or at work.
Repeatedly trying and failing to set personal limits on your gambling, despite genuinely wanting to cut back.
If you recognise any of these signs in yourself, please do not wait. Use y998's self-exclusion tool immediately, or contact our support team. You can also reach out to responsible gaming organisations in your region. Taking action early makes a real difference.
Ask yourself these questions honestly — no one else needs to know your answers
Have you bet more than you could comfortably afford to lose, even once?
Have you needed to gamble with larger amounts to get the same level of excitement?
Have you tried to win back money you lost by placing further bets?
Have arguments or tension with family members in Lahore, Islamabad, or elsewhere arisen due to your gambling?
Has gambling caused you to miss work, studies, or other important commitments?
Have you felt that you needed to hide the extent of your gambling from people close to you?
If you answered "yes" to one or more questions, it may be worth taking a break and reviewing your gambling habits. y998 encourages you to use our cooling-off or self-exclusion tools. There is absolutely no shame in taking a step back — it is a smart, responsible choice.
You are never alone — help is available, and reaching out is the strongest move you can make
y998's customer support team is on hand 24 hours a day, 7 days a week, in both English and Urdu. If you are struggling with your gambling habits and need immediate help activating responsible gaming tools, our team will handle it for you urgently — no waiting, no judgment. You can reach us at [email protected] or via the live chat feature within the platform.
If you request self-exclusion through support, it will be processed immediately, even outside of standard business hours. Your account will be locked and all marketing communications will be suppressed. We take these requests with the seriousness they deserve.
In addition to y998's own tools, we encourage players who are concerned about their gambling behaviour to reach out to internationally recognised responsible gaming organisations. These organisations provide confidential support, counselling referrals, and self-help resources:
y998 does not affiliate with or endorse any specific external organisation. The above are listed for informational purposes to help Pakistani players find credible, independent support. Please conduct your own research to identify the resource most appropriate for your situation.
y998 operates under international gaming regulations and is committed to maintaining responsible gaming standards aligned with best practices recognised globally, including those recommended by independent licensing and regulatory bodies.
A key part of responsible gaming is treating your gaming budget as entertainment spend — just like you would budget for a cinema trip or a dinner out in Karachi's food street. Here are some practical tips y998 recommends to all players:
y998 is built for players who want real entertainment with real safeguards. Explore cricket betting, live baccarat, Money Wheel, and 500+ slots — all with your responsible gaming tools switched on and working for you.
🔞 21+ only. Please play within your means. Terms & Conditions apply.